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UBDS Group achieves rare ISO 42001 AI Management accreditation

Samantha Durkin | digital lifecycle partner
3 February, 2025

We’re proud to announce that UBDS Group—encompassing both UBDS Digital and Rayo—has been awarded the ISO 42001 Artificial Intelligence Management accreditation. This achievement places us among a select handful of organisations globally to meet the exacting standards of this highly specialised certification.

What is ISO 42001 AI Management?

ISO 42001 sets rigorous requirements for the management of AI services, encompassing everything from governance and risk management to quality and reliability in AI-driven solutions. Achieving this certification means demonstrating that our AI processes and solutions are:

  • Robust and Transparent
    We must show clear accountability structures and transparent decision-making processes for our AI systems.
  • Ethically and Securely Governed
    The accreditation validates that we manage AI risks responsibly, keeping data privacy, security, and compliance front of mind.
  • Continuously Monitored and Improved
    The standard mandates ongoing performance assessments and improvements, ensuring our AI services evolve alongside best practices.
  • Customer-Centric
    A certified organisation must demonstrate that its AI solutions deliver consistent value and meet client requirements effectively and safely.

What It Took to Achieve This Accreditation

  1. Thorough Policy and Process Review
    We scrutinised every phase of our AI lifecycle—ideation, development, deployment, and ongoing management—to ensure each step meets the standard’s strict criteria.
  2. Risk and Compliance Frameworks
    We formalised robust frameworks to identify, measure, and mitigate risks related to AI security, bias, and ethics, providing stronger guarantees for our clients.
  3. Stakeholder Engagement
    Our teams collaborated with clients, partners, and subject matter experts to align AI solutions with real-world needs, ensuring our practices are truly customer-focused.
  4. Continuous Improvement Culture
    Achieving ISO 42001 is not a one-time event. We built feedback loops and assessment protocols to drive ongoing refinements in our AI service delivery.

How This Benefits Our Clients

  1. Greater Trust and Assurance
    Clients can be confident that our AI solutions comply with a globally recognised standard—reducing risks around data privacy, compliance, and ethical use of AI.
  2. Enhanced Security and Risk Management
    ISO 42001 requires stringent security controls. As a result, our clients benefit from solutions architected with robust defensive measures and proactive threat detection.
  3. Predictable Quality and Performance
    By adopting consistent procedures for monitoring and refining AI models, we guarantee higher levels of performance and reliability.
  4. Stronger Compliance Posture
    Whether you’re in healthcare, finance, retail, or the public sector, working with an accredited partner streamlines your own compliance efforts, saving time and resources.
  5. Innovation with Confidence
    With a certified framework governing our AI development, clients can explore advanced capabilities—like machine learning and predictive analytics—knowing ethical and operational safeguards are firmly in place.

Looking Ahead

At UBDS Group, we see ISO 42001 not just as a badge of honour, but as a launchpad for future growth and innovation. We remain committed to refining our AI service management practices, delivering cutting-edge solutions, and upholding the highest standards in quality, security, and ethics.

Thank you to our dedicated teams, clients, and partners for being part of this journey. We’re excited for what’s next and look forward to continuing to deliver exceptional AI-driven outcomes under this globally recognised accreditation. You can contact us if you want to chat about your own AI journey.

Samantha Durkin | digital lifecycle partner
Samantha Durkin
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