At UBDS Digital, we specialise in providing comprehensive Engineering and Managed Services that empower your business in the ever-evolving digital landscape.
Our services are designed to seamlessly integrate into your existing systems, ensuring not only enhanced operational efficiency and service quality but also stringent security, compliance, and continuous innovation.
With our unique blend of expertise, strategic vendor management, and a focus on cost optimisation, we help businesses achieve operational stability and continuity. Choose UBDS Digital for a partnership that brings innovative delivery, unmatched adaptability, unwavering quality, and proactive risk mitigation, ensuring your success in today’s dynamic business environment.
UBDS Digital boasts profound expertise in supporting AWS and Azure IaaS-based platforms, both in the UK and globally, with unique specialisations in Microsoft Windows and Microsoft SQL Server. At the core of our cloud hosting services is the UBDS Digital Infrastructure Operations Centre (IOC). This dedicated hub serves as a single point of contact, providing continuous, managed support for our clients. Accessible 24/7/365 via phone or email, the IOC offers authorised client staff the ability to raise and track support tickets, manage updates, and receive proactive platform alerts, ensuring prompt and efficient resolutions. Our service range extends from server and storage integration to endpoint security and database management, characterised by seamless support and innovative solutions.
Our team includes seasoned FinOps specialists, adept at implementing FinOps capabilities to drive cost efficiencies, typically achieving a 25% reduction in cloud charges. Through continuous monitoring and assessment of your environment, we proactively highlight and implement improvements in financial operations. Our Managed FinOps service is designed to help enterprises control, manage, and optimise cloud costs. We provide comprehensive visibility into cloud spending, offer effective tools for cost management, and guide businesses in making financially sound decisions regarding their cloud usage.
Comprehensive management of cloud hosting services, encompassing server and storage operations, network integration.
Diligent monitoring of cloud expenditure, coupled with detailed reporting and expert advice.
At UBDS Digital, our Service Management team excels in administering and managing various services, ensuring that they align perfectly with our customers’ unique requirements. Our approach to Service Management is highly customised, matching service levels to specific customer needs. Our diverse team of experts is well-versed in multiple vendors and technologies, enabling us to strategically allocate resources to effectively address our customers’ challenges. Furthermore, all UBDS Digital services are grounded in ITIL v3/v4 Management Practices, guaranteeing robust service delivery and a strong focus on maximising customer value.
Tailored packages that outline the structure and management of services, ensuring they align with customer needs and objectives.
Comprehensive IT Service Management tooling that covers a broad spectrum of essential functionalities.
UBDS Digital operates a 24x7x365, CREST Accredited Security Operations Centre (SOC), with primary operations in London and additional support in Manchester, enhanced by national resilience through our partnerships. Our analysts are UK NPPV & SC Cleared and include CISSP qualified solution and technical experts, experienced in highly secure and controlled government and finance environments.
Our SOC operates on core principles of Identify, Protect, Detect, Respond, Recover, and Govern, ensuring comprehensive and proactive security management.
Our SOC continuously monitors your systems and data, proactively hunting for threats, minimising detection time.
We integrate alerting with Sentinel and our tooling, enabling efficient triage, assessment, and escalation.
We are prepared to implement pre-authorised response actions automatically to guarantee containment and eradication of threat.
Staffed with at least three Tier 1-3 analysts at all times, our SOC provides continuous, vigilant monitoring of your estate.
Following major incidents, thorough Root Cause Analysis (RCA) is conducted to continually enhance the effectiveness of our SOC .
Our approach includes ongoing, adaptive risk assessments to stay ahead of potential security threats.
We ensure a seamless security posture across all environments, safeguarding your assets comprehensively.
UBDS Digital's Modern Workplace and Productivity solutions are designed to provide secure and flexible digital workplace environments. Our services include fully automated lifecycle management, collaboration tooling, mobile working solutions, and high-performance virtual desktops. Tailored to meet the needs of today’s dynamic work environments, our offerings ensure that your workforce remains productive, collaborative, and secure, regardless of their location.
Developing comprehensive strategies to enhance the overall experience and productivity of end users.
We managed the entire lifecycle of devices from procurement to retirement, ensuring they are efficiently utilised and updated.
Streamlining the deployment of software and system builds through automation, enhancing efficiency and ensuring consistency.
Implementing robust security measures - antivirus solutions, regular patch management, and zero-trust protocols for remote access.
Offering a suite of productivity tools and applications that facilitate efficient work, collaboration, and communication.
Explore our success stories and see how UBDS Digital has transformed Managed Service challenges into opportunities for organisations like yours.
Contact us today to embark on a transformative cloud journey that will elevate your business to new heights. Let's harness the power of the cloud together and turn your challenges into opportunities.