Managed IT Services UK | Secure, Scalable,… | UBDS Digital
Managed Services

Trusted Managed IT Services for Secure, Scalable, and Cost-Effective Operations.

UBDS MANCHESTER MEETINGS 2101920

Maximise IT Efficiency with Expert-Led Managed Services.

Organisations today face increasing IT complexity, security risks, and compliance challenges. UBDS Digital provides fully managed IT services that deliver end-to-end IT support, cloud management, and cybersecurity, allowing organisations to focus on strategic growth while we manage their technology ecosystem.

With expertise in IT operations, cybersecurity, and cost optimisation, we partner with enterprises, financial services, and public sector organisations to ensure their IT environments are resilient, efficient, and future-ready.

UBDS Digital delivers:

  • Proactive IT management, ensuring 99.9% uptime and operational efficiency.
  • 24/7 security monitoring, ensuring compliance and protection from evolving threats.
  • Cloud and infrastructure optimisation, reducing costs and enhancing scalability.
  • Strategic vendor management, delivering cost savings and operational stability.

Our team ensures your IT operations are always secure, efficient, and aligned with your business objectives.

Speak to our experts today to explore how Managed IT Services can drive efficiency and security across your organisation.


WHERE OUR COLLEAGUES MAKE A DIFFERENCE

Why Choose UBDS Digital for Managed IT Services?

At UBDS Digital, we go beyond traditional IT management—delivering secure, scalable, and cost-optimised Managed IT Services that empower organisations to focus on innovation and growth.
Seamless Integration & Continuous Innovation
Our fully managed IT services integrate effortlessly with your existing infrastructure, ensuring operational efficiency, security, and continuous modernisation.
Cost-Optimised IT & Strategic Vendor Management
We optimise IT investments through FinOps-led cost strategies, vendor consolidation, and intelligent procurement—helping organisations reduce costs by up to 25% while maximising value from technology investments.
Enterprise-Grade Security & Compliance
With a CREST Accredited 24/7 Security Operations Centre (SOC), we deliver real-time threat detection, zero-trust security models, and compliance-driven IT governance, ensuring adherence to FCA, ISO 27001, and NCSC standards.
Reliable Service Delivery & Future-Proof IT Operations
Our ITIL v3/v4-aligned service management framework ensures high-availability IT operations, proactive issue resolution, and continuous quality assurance, keeping organisations secure, compliant, and future-ready.

Key Offerings in UBDS Digital Managed IT Services.

Cloud Hosting & FinOps: Secure, Scalable, and Cost-Optimised

UBDS Digital delivers managed cloud hosting services, ensuring secure, scalable, and cost-effective IT infrastructure for organisations across the UK. We specialise in Microsoft Azure IaaS platforms, offering 24/7 managed IT support, proactive monitoring, and advanced IT service management to enhance operational efficiency and security.

At the core of our cloud hosting services is the UBDS Digital Infrastructure Operations Centre (IOC), a dedicated hub that provides real-time cloud performance monitoring, server and storage integration, and database management. Clients benefit from fully managed IT services, including proactive security, compliance, and cost optimisation.

Our FinOps specialists help businesses optimise cloud costs, typically achieving up to 25% savings. By implementing cloud cost management strategies and IT financial operations (FinOps) best practices, we ensure cost-effective IT service delivery while maintaining high-performance cloud environments.

Talk to our Managed IT Services experts today
Run and Manage

Comprehensive management of cloud hosting services, encompassing server and storage operations, network integration.

Monitor, Report and Advise

Diligent monitoring of cloud expenditure, coupled with detailed reporting and expert advice.

Service Transition and Management

At UBDS Digital, our IT Service Management (ITSM) team excels in administering and managing various services, ensuring seamless service transition while aligning with our customers’ unique requirements. Our managed IT services approach is highly customised, matching service levels to specific customer needs.

Our diverse team of experts is well-versed in ITIL service management practices and multiple vendor technologies, allowing us to optimise IT service delivery and strategically allocate resources to address customers’ challenges effectively. Furthermore, all UBDS Digital Managed IT Services are grounded in ITIL v3/v4 IT service management, guaranteeing robust service transition, operational stability, and cost efficiency.

Optimise Your IT Service Transition – Get in Touch
Service Design Packs

Tailored packages that outline the structure and management of services, ensuring they align with customer needs and objectives.

ITSM Tooling

Comprehensive IT Service Management tooling that covers a broad spectrum of essential functionalities.

Security Operations Centre (SOC) – Advanced Threat Detection & Response

UBDS Digital operates a 24/7x365 Security Operations Centre (SOC), accredited by CREST, providing real-time threat detection, incident response, and proactive security monitoring. With primary operations in London and Manchester, our UK-based SOC is staffed by SC/DV-cleared cybersecurity experts, ensuring regulatory compliance and robust security for government, financial services, and enterprise organisations.

Our Managed SOC services address critical security concerns, offering continuous monitoring, rapid incident response, and compliance-driven cybersecurity.


Comprehensive Managed SOC Capabilities

  • Real-Time Threat Detection
    Continuous security monitoring to detect and mitigate threats before they impact operations.
  • AI-Augmented Incident Response
    Automated threat identification and response, ensuring rapid containment and resolution.
  • Dedicated 24/7 SOC Analysts
    SC-cleared, Microsoft Security, and SANS-accredited experts provide round-the-clock support.
  • Cyber Incident Response & Recovery
    ISO 27001 and PCI DSS-compliant response teams ensure fast, effective threat containment and recovery.
  • Multi-Environment Security
    Securing hybrid IT infrastructures, from cloud security to on-premises compliance solutions.
  • Innovation & Continuous Improvement
    Ongoing Root Cause Analysis (RCA) enhances security posture and threat resilience.
  • Proactive Risk Assessments
    Advanced threat intelligence and risk mitigation strategies to stay ahead of emerging cyber threats.
Strengthen Your Cyber Defences with Managed SOC Services
Automated Monitoring and Intelligence

Our SOC continuously monitors your systems and data, proactively hunting for threats, minimising detection time.

AI Augmented Incident Response

We integrate alerting with Sentinel and our tooling, enabling efficient triage, assessment, and escalation.

Analyst Led Incident Management

We are prepared to implement pre-authorised response actions automatically to guarantee containment and eradication of threat.

Dedicated Tier 1–3 SOC Analysts

Staffed with at least three Tier 1-3 analysts at all times, our SOC provides continuous, vigilant monitoring of your estate.

Innovation and Continuous Improvement

Following major incidents, thorough Root Cause Analysis (RCA) is conducted to continually enhance the effectiveness of our SOC .

Active and Continuously Adaptive Risk Assessments

Our approach includes ongoing, adaptive risk assessments to stay ahead of potential security threats.

Integrated Security Across Environments

We ensure a seamless security posture across all environments, safeguarding your assets comprehensively.

Modern Workplace and Productivity

UBDS Digital’s Modern Workplace and Productivity solutions are designed to create secure, scalable, and highly flexible digital workplace environments. Our managed IT services support organisations with automated IT lifecycle management, advanced collaboration tools, secure remote working solutions, and virtual desktop infrastructure (VDI) to enhance workforce efficiency.

By integrating zero-trust security models, endpoint management, and cloud-based IT support, we ensure seamless productivity, no matter where your teams are located. Our tailored solutions drive efficiency, security, and user experience while meeting compliance requirements for public sector, financial services, and enterprises.

Speak to our experts today to explore how UBDS Digital’s managed workplace solutions can optimise productivity, enhance security, and drive efficiency across your organisation.

Optimise Your Workforce with Managed IT Services – Get in Touch
End User Service Strategy

Developing comprehensive strategies to enhance the overall experience and productivity of end users.

Device Lifecycle Management

We managed the entire lifecycle of devices from procurement to retirement, ensuring they are efficiently utilised and updated.

Automated Build and Software Delivery

Streamlining the deployment of software and system builds through automation, enhancing efficiency and ensuring consistency.

Securing Endpoints (AV, Patch Management, Zero Trust Remote Access)

Implementing robust security measures - antivirus solutions, regular patch management, and zero-trust protocols for remote access.

Business Productivity Suite

Offering a suite of productivity tools and applications that facilitate efficient work, collaboration, and communication.

Our Edge

Tackling Managed Service Challenges Together.

Integrated Service Delivery
Experience seamless integration with our suite of managed services, from Security Operations to Cloud Hosting and Modern Workplace solutions. Enjoy the simplicity of unified operations and improved efficiency with consistent service delivery under one roof.
Reliable Service Quality and Performance
Rely on high-quality managed service across all our offerings. Strong SLAs, proactive monitoring, and continuous improvement in FinOps, Cloud Hosting, and Security Operations ensure we meet and exceed business expectations.
Comprehensive Security and Compliance Solutions
Benefit from our extensive expertise in Security Operations. We provide tailored security and compliance solutions that protect sensitive data, ensure regulatory compliance, and reduce cybersecurity risks, vital in today’s digital landscape.
Strategic Vendor Management
Leverage our strategic vendor relationships in Service Transition and Management. We serve as your trusted advisor, aligning vendor capabilities with your organisational goals, ensuring you derive maximum value from these partnerships.
Cost Savings and Optimisation
Realise significant cost savings and optimisation through our FinOps services. Our strategic procurement, vendor negotiation, and service consolidation ensure you get the most value from our managed services while minimising total ownership costs.
Operational Stability and Continuity
Our Cloud Hosting and Modern Workplace solutions enhance operational stability and ensure business continuity. With solid contingency plans and disaster recovery solutions, we guarantee uninterrupted operations and service resilience.
Walking down stairs man and woman | Manage Services
Walking down stairs man and woman | Manage Services
Walking down stairs man and woman | Manage Services
Walking down stairs man and woman | Manage Services
Walking down stairs man and woman | Manage Services
Walking down stairs man and woman | Manage Services

DOwnload our managed services guide.

Discover how UBDS Digital supports organisations with secure, scalable, and cost-effective solutions.

Steve Prescott Jones Practice Director Engineering and Managed Services Operations
Steve Prescott Jones Practice Director Engineering and Managed Services Operations
Steve Prescott Jones Practice Director Engineering and Managed Services Operations
Steve Prescott Jones Practice Director Engineering and Managed Services Operations
DEDICATED TO UNPARALLED RELIABILTY.
Steve Prescott-Jones
Managed Services Director
meet Your Team
DEDICATED TO UNPARALLED RELIABILTY.
Steve Prescott-Jones
Managed Services Director
meet Your Team
DEDICATED TO UNPARALLED RELIABILTY.
Steve Prescott-Jones
Managed Services Director
meet Your Team
DEDICATED TO UNPARALLED RELIABILTY.
Steve Prescott-Jones
Managed Services Director
meet Your Team

Managed IT Services FAQs

What are Managed IT Services?
Managed IT Services refer to the ongoing outsourcing of IT operations, security, and cloud management to a specialist provider. UBDS Digital ensures IT infrastructure is monitored, secured, and optimised 24/7, allowing organisations to focus on strategic growth while we manage their technology ecosystem.

What is a Managed Service Provider (MSP)?
A Managed Service Provider (MSP) is a trusted IT partner that provides ongoing IT support, security monitoring, and cloud management. UBDS Digital operates as an extension of your IT team, delivering proactive issue resolution, automation, and cost optimisation.

What industries benefit from Managed IT Services?
Managed IT Services are critical for industries with high security, compliance, and operational uptime requirements, including:

  • Financial services – Secure, FCA-aligned IT infrastructure and cyber resilience.
  • Public sector – Compliance-driven IT services for government and local authorities.
  • Enterprises – Scalable, cost-efficient IT solutions for digital transformation.

How do Managed IT Services improve cybersecurity?
UBDS Digital integrates 24/7 SOC monitoring, threat intelligence, and zero-trust security models into our Managed IT Services, ensuring organisations stay ahead of evolving cyber threats.

What are the cost benefits of Managed IT Services?
Organisations leveraging Managed IT Services benefit from:

  • Reduced operational costs by eliminating expensive in-house infrastructure.
  • Predictable IT spend with tailored, subscription-based pricing models.
  • Cost savings of up to 25% through FinOps-driven cloud optimisation.

How do I get started with UBDS Digital Managed IT Services?
Speak to one of our experts today. We will assess your IT landscape, identify efficiency and security gaps, and design a tailored Managed Services solution aligned with your strategic goals.

UBDS MANCHESTER MEETINGS 126

Proven Success in Managed IT Services.

Discover how UBDS Digital has helped organisations achieve operational resilience, cybersecurity compliance, and digital transformation through our Managed IT Services.

Our case studies showcase real-world success in cloud hosting, security operations, service management, and workplace productivity across public sector, financial services, and enterprise environments.

Enhanced IT efficiency with seamless cloud migration
Strengthened security with 24/7 threat monitoring and response
Cost savings & optimisation through strategic FinOps and vendor management

Explore our case studies and see how UBDS Digital can empower your organisation.

UBDS Digital woman with glasses | security operations centre

Looking for Reliable Managed IT Services? Let’s Talk.

Contact us today to explore how Managed IT Services can enhance security, productivity, and efficiency across your organisation. Our experts provide 24/7 IT support, cloud optimisation, and workplace transformation solutions, ensuring resilient and future-ready IT infrastructure.

Looking for
exceptional outcomes?

Get in touch
UBDS Digital Man with Mug | security operations centre